FAQs
**Frequently Asked Questions (FAQ) - Bookish Betty**
1. Do you accept returns or exchanges?
- Unfortunately, we do not accept returns or exchanges as all our products are made to order. Each item is crafted specifically for you, making it difficult for us to restock or resell returned items. However, if there's an issue with your order, please contact us, and we'll do our best to address your concerns.
2. How long does it take to receive my order?
- Since our products are made to order, please allow 1-3 weeks for us to create and ship your item. We take great care in ensuring that each piece meets our high-quality standards before it's sent out to you.
3. Can I cancel or modify my order after it's placed?
- We understand that circumstances may change. If you need to cancel or modify your order, please contact us as soon as possible. We'll do our best to accommodate your request if your order has not entered the production process.
4. What payment methods do you accept?
- We currently accept payments through credit/debit cards, paypal, shop pay, etc. Rest assured, your payment information is securely processed.
5. Do you offer international shipping?
- We currently do not offer international shipping. Our products are available for delivery within the United States. Shipping costs and delivery times may vary within our designated shipping area. If you have any questions about shipping to your location, please contact us for assistance.
6. How can I track my order?
- Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate its delivery date.
7. What if my order arrives damaged or is incorrect?
- While we take every precaution to ensure your order arrives in perfect condition, if you receive a damaged or incorrect item, please contact us immediately. We'll work with you to resolve the issue promptly.
8. Can I place a bulk or custom order?
- Absolutely! We welcome bulk and custom orders. Please get in touch with us to discuss your specific requirements, and we'll be happy to assist you with personalized products or larger quantities.
9. How can I get in touch with your customer support?
- You can reach our customer support team by emailing thebookishbetty@gmail.com during our business hours. We aim to respond to your inquiries as quickly as possible.
10. Where can I find more information about your products and policies?
- You can find detailed information about our products and policies on our website. If you have any specific questions, please refer to our FAQs or feel free to contact us directly for further assistance.
We hope these FAQs help address your queries. If you have any additional questions or concerns, don't hesitate to reach out to us. Thank you for choosing Bookish Betty, and we appreciate your support!